Send from a computer or smart phone if you have the completed, signed form as a file on your computer, you can send it to us now. Contact reverse mortgage servicing department by email How do i communicate with you in a language other than english Do you have a language assistance service? Learn how to manage an insurance loss and insurance claim on your property. If the property is the primary residence of at least one borrower, complete the required annual occupancy certification by calling the phone number on the monthly statement, logging into your online account at reversedepartment.com, or complete the form on our website.
Claims if you experience an insurance loss to your property, your insurance company may issue a check for the loss that is payable to both you and us as your loan servicer Please watch our video on this process here If you have property damage, contact your insurance carrier as soon as possible and take photos of the damage Under the terms of the loan documents, hecm borrowers are required to pay charges for real estate taxes, ground rents, flood and hazard insurance premiums, and special assessments in a timely manner Under certain circumstances, if the borrower fails to pay the property charges in a timely manner and has not elected to have the lender make these payments, the reverse mortgage.
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