A zip file should automatically download Select the downloaded file to open it On the webpage, select click here to start glance When prompted, select open glance guest.app A unique code will appear on your screen. Refer to the joining sessions page within the glance for salesforce section
Refer to the genesys page within the integrations section Different methods for joining a cobrowse session. Learn how to use smartlook to share your screen when you work with quickbooks support Smartlook lets quickbooks support experts view only your quickbooks online or quickbooks online for accountants screen They only have access to quickbooks and can’t take over your desktop or mouse. What is glance.intuit.com remote support
This app and support offered by intuit through the glance guest software suite. Glance provides the ability to choose which applications your agents have the ability to share You can configure a list of approved applications, so that agents can only share those applications and not their entire desktop. With the help of this website, you can remotely share your screen for tax and quickbooks help that intuit offers. Remote control can be used to navigate and manage configurations on the customer’s computer Glance screen share also gives agents the ability to open multiple customer sessions to work across multiple views if necessary.
This section will walk you through how to set up, use, and configure desktop screen share More detailed information on how to personalize your screen share experience can be found under configuring.
WATCH
